T38Fax - Calls and registrations connections are not working for a number of customers – Incident details

All systems operational

Calls and registrations connections are not working for a number of customers

Resolved
Major outage
Started 10 days agoLasted 33 minutes

Affected

Inbound Calling Services

Major outage from 3:40 PM to 3:56 PM, Operational from 3:56 PM to 4:14 PM

Inbound Calling

Major outage from 3:40 PM to 3:56 PM, Operational from 3:56 PM to 4:14 PM

Inbound Toll-Free Calling

Major outage from 3:40 PM to 3:56 PM, Operational from 3:56 PM to 4:14 PM

Outbound Calling Services

Major outage from 3:40 PM to 3:56 PM, Operational from 3:56 PM to 4:14 PM

Outbound Calling

Major outage from 3:40 PM to 3:56 PM, Operational from 3:56 PM to 4:14 PM

Outbound Toll-Free Calling

Major outage from 3:40 PM to 3:56 PM, Operational from 3:56 PM to 4:14 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We identified the issue and are working on a fix for this incident.

  • Investigating
    Investigating

    Calls and registrations connections are not working for a number of customers. We are currently investigating this incident.